Guaranteed Delivery ● Free Re-Ship & Refunds
Orders from Etizoo.com are processed within 24/48 hours, Monday to Friday. Each order is guaranteed to your door or we’ll re-ship or refund you absolutely free of charge. Once your order is placed an automatic email will be sent containing your detailed order information and shipment tracking link.
In short – should your order not be in your possession within 15 working days, you’ll be eligible for a free re-ship or a full refund, no questions asked. For full details on this shipping promise, please view the details below.
All orders are sent fully insured and fully tracked. As soon as your order is confirmed you will receive a tracking number within 24/48 hours (or the next working day if ordered over the weekend).
Each order is trackable online via the above tracking button. Order emails will contain a link to your local tracking website within your shipping destination country. Please note, for this link to work, the item must have been scanned in your local countries tracking website. In the USA, for instance, tracking via USPS will become visible only once the item has entered the USA.
For estimated shipping times please view the below shipping table.
|USA Shipping||5-10 working days||Yes||Free|
|EU shipping||5-10 working days||Yes||Free|
|UK Shipping||5-10 working days||Yes||Free|
|ROW Shipping||5-10 working days||Yes||Free|
If you find that your item is not with you within 15 working days, you must contact us with your tracking number so we may investigate your individual case. Please note, If we discover the delivery was attempted at your address, you will not be eligible for a re-ship or refund. Furthermore, should we discover that your address was entered incorrectly during checkout, you will also not be eligible for a re-ship or refund.